Membership Registrations: The City of Markham advises that they have moved to a new Registration and Membership Management system as of September 2023. The key change is that an email address is now required to create an account. For anyone that does not currently have an active email address, you have the option of using an email address belonging to a family member or a friend. Please note however, that the new system will not allow more than one account to be created using the same email. This email address is not intended to be used for communication purposes, but instead will act as part of your log-in credentials for your City of Markham account.

Important Note:  Individual members in the same household are not required to create separate accounts. Multiple members in the same household can be listed under the same account.

Should any customers not have or are unwilling to provide their email address, a default email address can be used to create that individual’s account. However, this can only be done through the staff’s side and would not allow the customer to create and/or log into their new account online themselves. Any members who choose to create an account without an email will not have access to some features of the registration system including online program registration, online bookings, and will not receive communication regarding City of Markham programs. Without an email address, they will not be provided with log-in credentials so their account can only be managed in-person by City of Markham staff.”